Carpet Care Questions:

1. Why should I have my carpets cleaned?

While there are many reasons to have your carpet and upholstery cleaned in general, a few of the more important might be:
Health - Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.
Life of your carpet - can be greatly extended by simple routine professional cleaning.
Appearance - maintain the original look and luster of your carpet with regularly scheduled cleanings.

2. Should I vacuum before the carpet cleaner arrives?

We detail vacuum every job before cleaning according to the industry standards.

3. Do we move furniture?

Yes we will however a few notes on this one:
We will move most furniture (sofas, chairs, tables, etc.). 
We will not move
larger musical instruments
grandfather clocks
most beds
full china hutches
full bookshelves
entertainment centers
computer desks
pool tables
our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.

4. Should you move anything?

Yes - You should remove from the areas being cleaned, all knick knacks and breakables. If you want bookshelves, etc. moved you must remove all contents first.

5. How long will it take for your carpet or furniture to dry?

Our dry times typically range from 1 - 2 hours.
Dry times can be affected by many factors including:
Drying times can be reduced with the use of fans

6. How long before you can walk on your carpet?

You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.

7. Are the products we use safe?

Yes, we use some of the best cleaning products in the world. This allows us to guarantee the highest quality job available at any price!
Our products are:
safe for pets & children

8. Will our services help your allergies?

While having your carpet and furniture cleaned removes pollutants and makes for a more friendly breathing environment, It would be irresponsible for us to say that this will (or will not) help with allergies.

9. Does cleaning your carpet make it wear out faster?

No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.

10. Does our process restore the original feel of your carpet?

Our processes leave your carpet fresh, clean, residue free and soft to the touch but 'original' might be hard to accomplish!

11. Should you have a fabric protector applied after cleaning?

Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to help restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.

12. Which provides better indoor air quality: hardwood, or carpet?

Carpet actually acts as a type of 'filter' often effectively trapping pollutants which are then removed by - you guessed it - professional carpet cleaning!
As long as a regular cleaning schedule is maintained, carpeting often provides better indoor air quality than hardwood.

Serving the following areas and many more, Plainfield, Il, Naperville,Il Joliet, Il Bolingbrook, Il
Shorewood, Il Morris, Il  Coal City, Il and surounding areas. copyright 2013
Serving the following areas in Missouri, from tri-lakes region to Springfield and surrounding areas.
  Illinios 815-768-9111       Missouri  417-569-2608